Privacy Policy

Effective Date: November 5, 2025
Last Updated: November 5, 2025

Epix Digital LLC ("we," "our," or "us") operates the epix.digital website and provides managed web hosting and domain registration services to individuals and businesses. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, dashboard, and related services.

1Introduction

2Information We Collect

We may collect the following information:

Name, email address, and contact details
Billing and payment information
Domain registration details and technical data for your hosting account
Support communications and service requests
Usage data and server logs collected automatically

3How We Use Your Information

We use the information we collect to:

Provide and maintain our hosting and domain services
Process payments and manage client accounts
Communicate with you regarding orders and technical support
Improve service performance and security
Comply with legal requirements and prevent fraud

4Cookies and Tracking Technologies

We use cookies and similar technologies to analyze traffic, remember preferences, and improve the user experience. You may disable cookies through your browser settings, but some features of the site may not function properly.

5Information Sharing

We do not sell or trade personal information. We may share limited data only in the following cases:

With your explicit consent
With trusted third-party service providers that help operate our infrastructure (e.g., payment processors, domain registrars)
To comply with laws or respond to legal requests
To protect our rights or prevent fraud

6Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

7Data Security

We use technical and organizational measures to protect your information from unauthorized access or loss. However, no internet transmission is completely secure.

8Your Rights

You have the right to:

Access, update, or delete your personal information
Request a copy of your data
Opt out of marketing communications
Contact us about privacy concerns

9Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Epix Digital LLC

Privacy:privacy@epix.digital

Support:support@epix.digital